Not for profit thoughts on the new Facebook Pages
Image: smemon87 (Flickr)
We just enabled the new look Facebook pages for Alzheimer's Society and have been playing around with it this morning. I like the new design but there are some issues for charities that are going to have to be overcome. Let’s look at the good and the bad.
The good
1. Post everywhere as the brand
You can post as your Page on other Pages and profiles which means you can now do outreach using your Page and drive engagement by traveling to the mountain instead of waiting for it to come to you. If you have more than one related Page you could also cross-post and cross-promote which will be very useful for organisations that have separate Pages for events or local areas.
2. Notifications for your Page
Once you’ve clicked ‘use Facebook as Page’ you’ll be able to see notifications where people have interacted with you. This will be especially important to monitor now as you can post away from your own wall and this will be the only way of monitoring those external communications.
The bad
1. The photo carousel at the top
Carousel is, unfortunately, the right word. Unlike user profiles, the order of these photos is randomized every time you reload the page. This means you can't do any clever branding with it or use it for any kind of promotion. Bad for us page owners but good for Facebook who will see more advertising revenue as a result.
2. No more chronological posts
At the moment posts on a Page's wall are now ranked using a similar algorithm to the newsfeed. This means that the most recent post by you or a user may not appear at the top. This could lead to a situation where an old post languished at the top of the wall (making your page look stale) or a post promoting something important was pushed out the way for something else.
It's worth noting that you can see a chronological ordering of posts in the 'admin view' option but this won't display for users.
3. Your website's gone
The old page design showed your web address in the info box under the Page's picture. Now the info box has been relegated to a tab only accessible by the left-hand menu. I don't suspect that the URL in it's old place ever drove too much traffic to our website but it'll be driving even less to it now.
The round up
Facebook has a well established history of not rolling back design changes so these are undoubtedly here to stay. I think the design looks a lot fresher but it could definitely do with a few tweaks to make it even more useful for organisations and brands to get their message out there.
Top 5 tips for protecting your data online (and getting an imaginary pet dog)
5. Use your imagination
Image: R Philipson (Flickr)
Lots of sites are still using bad security questions and it's an easy way to get your account swiped. Common questions like 'what is the name of your pet?' and 'what is your mother's maiden name?' are actually pretty easy to get the answers to. Friends with your mum on a social network or like to tweet about your cat? Yeah, you're busted.
The way to get around this is simply to use your imagination. I always pick the 'what is the name of your pet?' question because I don't actually have a pet but I do have an imaginary dog. Only I know his name and since he's not real he never appears in photos on Facebook or does something cute I need share on Twitter. He is my imaginary password recovery dog and you shouldn't wait until Christmas to get one.
4. Use KeePass and go crazy with the long passwords
If you don't have an imagination or you do and your imaginary dog is called "password" you can use the program KeePass to securely hold a list of passwords and even generate random ones for you. KeePass has one master password which allows you to copy and paste your other passwords into your browser. This way you only need to remember one password so you can make the others as complicated and as unhackable as you want.
3. Don't let your online accounts go solo
Where possible, always link a secondary email address to an account. Gmail lets you do it and it's a great idea. Even if your password gets compromised it can be possible to get your account back this way. And since another password secured account is safer than a security question you're better off having it this way. Just don't have the same password for your primary and secondary email addresses.
2. The password is dead! Long live the passphrase!
A password (emphasis on 'word') can be brute forced especially if your password is a word in the dictionary. Far more difficult to get at are passwords that are strings of words put together - passphrases. A string of random words is tricky to remember but if you pick a sentence it's much easier to recall. "ThisIsMyExcellentWorkPassword" with some numbers and punctuation in it is actually a pretty good password.
1. Hack yourself
My recent article, 'How I hacked my own life', showed that there is a staggering array of information available about you on the internet. I found pretty much everything I needed in order to give someone a good shot at cracking open some of my online events.
Only by actively trying to hack your accounts can you really be sure how it easy it is to get into them and only by looking through your public social media presences can you know what information you've divulged that might be used to crack open your online world.
Next week I lay into the 3 most irritating ads of 2009. Subscribe via RSS to make sure that you don't miss out.
How I hacked my own life
Inspired by Evan Ratliff's outstanding article, Vanish, in which he tried to hide from an international crew of internet detectives for 30 days, I decided to investigate just how much I could discover about myself using only the free array of services that the web has to offer.
The quest begins ..
I allowed myself only one starting point: my name. My name which is, unfortunately in the Google age, rather unique. Googling myself turns up my LinkedIn account at the top of the pile. In less than 30 seconds we have discovered what I do for a living, where I work and where and when I went to university. So far so good but what about getting some really useful information like my age? Well I don't list my age on LinkedIn but it isn't too hard to figure out from the dates of my education although, without an actual birth date, this information is probably only marginally useful.
So, back to Google and it appears that I've got 2 Twitter accounts. One is locked down (as is the cache) but the account name seems pretty unique and this hunch is proved correct when a bit of Googling brings you to a related website and a quick WHOIS gleefully spits out my home address.
Now I have my name, year of birth, place of employment and home address. Now, apart from my address, I'm not that worried about that information being out there on the web because, really, it seems like the kind of stuff that you could get your hands on in real life without too much effort.
But then I have a terrible thought: I've so far assumed that the key bit of information that was keeping me safe was my birthday. I've always been careful to obscure it from public facing sites, even choosing to fill in a false one on occasion (a move that permanently locked me out of my Flickr account when I forgot my password) but I start to get a sinking feeling that I might have actually tweeted about my birthday. I slavishly scan through my tweets and, sure enough, there it is: a big, flashing, publicly available neon sign that says 'THIS IS MY BIRTHDAY'.
Oh dear. Life = well and truly hacked.
The problem with privacy
Although not as true as it always was, for a long time websites with logins relied on your birthday as the key piece of identifying information that differentiated you from an impostor. Before social media kicked off it was a fairly reliable assumption that only you and a handful of friends and family would know your birthday and enough about you to answer any other security questions. Now that social media has grown up it is relatively simple to find identifying information about people; anyone who picked 'what is the name of your pet' for their security question could probably do with an urgent search through their social media presences to see if they've ever let it slip (handy hint: you have).
Now that we're living our lives online with more and more transparency as well as experiencing more incentives and reminders to share what we're doing, we should revamp the way we protect our online identities. Security achieved through 'secret' personal information is just a comforting daydream in the modern media age. For those of us that spend our lives on the web it is time to start hacking ourselves and seeing just what we discover.
The engineer Claude Shannon famously said of security design that you should assume that "the enemy knows the system". Well, now the system is you and you need to find a better way to protect it.
Next week I'll be sharing my tips on improving data security that I learnt as a result of researching this article. Subscribe via RSS to make sure that you don't miss it.
Lego augmented reality kiosk is AR at its best
Lego, and augmented reality company Metaio, have developed an augmented reality kiosk that will show you an animation of your whatever Lego contraption you wave in front of it. And of course it's better than an animation because it's an animation superimposed in the real world.
Initially this is just going to sell a boat load of Lego but the future applications of this are staggering as a promotional tool. What if Lego develop an app that allows you to overlay Lego sets and pieces over a base in your living room? You can glimpse your Lego creation before you even take the bricks out of the box.
Kids and adults will be enthralled by this kiosk and it is a perfect example of a company doing augmented reality right: the customers love it, the press love it and it'll awaken the imagination of a new generation of tech-savvy Lego block builders.
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About
Tom Hubbard-Green is the E-marketing and Social Media Manager at Alzheimer's Society and a freelance technology journalist.
His articles have been published in a variety of magazines and industry publications including Figaro Digital, Org Zine, O2 Venue magazine and The City magazine.
The views expressed on this blog are his own. Obviously.
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Why Radiohead need to nail digital distribution
This article was published in February 2011 on ORG Zine.
Image: PaKKiTo (Flickr)
Yesterday Radiohead announced that they were releasing their new album, 'The King of Limbs', on digital download on Saturday 19 February. Moving away from the pay-what-you-want pricing model of 'In Rainbows' they are offering their new album for £6 as well as £30 for a print copy with assorted goodies.
I really applaud what Radiohead are doing here. In the age of free access to millions of tracks, both illegally and increasingly legitimate, they know that the price for digital content had to be low. They also know that their fanbase is sufficiently rabid to swallow £30 for special artwork to help fill the band's coffers.
The problem, however, comes with their method of distribution. When it comes to handling thousands of payments and downloads on Saturday morning they might find they're without sufficient server capacity to handle it as happened with their release of 'In Rainbows' and the digital release of Saul Williams' last album.
The problem is that their website will not be the only place the download will be available on Saturday. Within seconds of the first downloads the album will be up on BitTorrent and people will be faced with the choice of a crippled official download server or a super speedy and, let us not forget, free BitTorrent download. Of course some will wait and pay but more will flock to torrent the album and that means lost revenue.
Perhaps I am not giving the band's digital team enough credit and they will nail the distribution by temporarily renting extra capacity at a data centre or even using BitTorrent itself to ease the pressure on servers; a method used to great success to distribute massive Linux ISOs.
That said I look forward to seeing how it all turns out on Saturday morning and, of course, listening to the tracks but I wouldn't be at all surprised to find fans grabbing the torrent that’s quicker and easier to get hold of when it comes to crunch time.